We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

• Email
• Online Form
• Telephone
• Fax
• Snail Mail
• Sales

Email:

For product information or assistance:
sales@crisil-silicones.com

For service inquiries or assistance:
technical@crisil-silicones.com

For customer support or assistance:
support@crisil-silicones.com

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. CRI-SIL customers may also use our toll free telephone support center to contact a service representative during regular business hours: 800.290.9192

Online Form:

Please send any specific information about your request so we can direct it to the appropriate people:

Telephone:

Live Customer Care Center

Toll Free: 1-800-290-9192
Tel: 1-207-283-6422
Monday to Friday   8:00am to 5:00pm (EST)

Saturdays, Sundays and federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.

FAX:

1-207-283-6551

Snail Mail:

Send your inquiries to:

CRI-SIL Silicone Technologies, LLC
359 Hill St.
Biddeford, ME 04005 USA

Sales Representatives and Regions

USA NorthEast and Canada
Robert Stevens
Cell: 603.496.4485
Email: rstev49958 @ earthlink.net

USA South
Ron Kulakowski
Cell: 704.904.3116
Email: kula.rak @ worldnet.att.net

USA Midwest, Southwest, West
Mark S. Stevens
Cell: 207.229.1293
Email: msstevens @ crisil-silicones.com