Privacy Policy
Last Updated: August 21, 2026
CRI-SIL Silicone Technologies, LLC ("CRI-SIL," "we," "us," or "our") recognizes the importance of protecting the privacy of visitors to our website. This Privacy Policy describes how we collect, use, disclose, retain, and protect personal information when you visit our website, contact us, request a quote, or otherwise interact with CRI-SIL online.
This Privacy Policy applies to the CRI-SIL website at www.crisil-silicones.com.
By using our website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
Information You Provide to Us
We may collect personal information that you voluntarily provide when you:
Submit a contact form or request a quote
Contact us by email, telephone, or through our website
Request information about our products, services, or custom silicone solutions
Apply for employment or submit information related to a career opportunity
Communicate with CRI-SIL for another business purpose
Depending on your interaction with us, this information may include:
First and last name
Company name
Job title
Email address
Telephone number
Mailing address, city, state, province, or postal code
Project details and product requirements
Information contained in files or materials you submit to us
Other information you choose to provide
Information Collected Automatically
Certain information may be collected automatically when you access or use our website. This may include:
Internet Protocol (IP) address
Browser type and version
Device type
Operating system
Pages visited
Date and time of visits
Time spent on particular pages
Referring website or source
Unique device identifiers
General website usage and diagnostic information
We may use this information to understand how visitors interact with our website, maintain and improve website performance, troubleshoot technical issues, evaluate the effectiveness of our website, and protect against fraudulent or unauthorized activity.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to provide website functionality, understand website traffic, remember visitor preferences, and improve the user experience.
Cookies are small files placed on your computer, mobile device, or other device when you visit a website. Cookies may be temporary "session" cookies that are deleted when you close your browser or "persistent" cookies that remain on your device for a specified period.
The types of cookies or similar technologies used on our website may include:
Necessary or Essential Cookies
These cookies help provide basic website functionality and security.
Preference or Functionality Cookies
These cookies may allow the website to remember choices or preferences you have made.
Analytics Technologies
We or our service providers may use cookies or similar technologies to understand how visitors use our website and evaluate website performance.
Our website or third-party services used in connection with the website may also use technologies such as tags, scripts, pixels, or web beacons for similar purposes.
You can generally instruct your browser to refuse cookies, delete existing cookies, or notify you when cookies are being sent. Disabling certain cookies may affect the functionality of portions of the website.
How We Use Your Personal Information
CRI-SIL may use personal information collected through the website to:
Respond to inquiries and quote requests
Provide information about our products, materials, capabilities, and services
Communicate with customers, prospective customers, suppliers, and other business contacts
Evaluate potential projects and product requirements
Manage and respond to requests submitted to us
Operate, maintain, secure, and improve our website
Monitor and analyze website usage
Identify website usage trends
Improve our products, services, communications, and customer experience
Protect CRI-SIL, our website, customers, and others against fraud, misuse, security threats, or other unlawful activity
Comply with applicable laws, regulations, legal obligations, and lawful requests
Establish, exercise, or defend legal rights
Fulfill other legitimate business purposes related to your interaction with CRI-SIL
Where appropriate and permitted by law, we may also use contact information to provide information about CRI-SIL products, services, company news, or other communications that may be relevant to you. You may request to stop receiving promotional communications at any time.
How We Share Personal Information
CRI-SIL does not sell or rent personal information collected through this website.
We may disclose or share information in the following circumstances:
Service Providers
We may share information with third-party service providers that help us operate our website and business. These may include website hosting providers, technology vendors, analytics providers, communications providers, security providers, and other companies that perform services on our behalf.
Affiliates and Business Partners
Where appropriate, we may share information with affiliates or business partners in connection with legitimate business activities, products, services, or projects.
Business Transactions
If CRI-SIL is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be disclosed or transferred as part of that transaction or the evaluation of a potential transaction.
Legal Requirements and Protection
We may disclose personal information when we believe in good faith that disclosure is reasonably necessary to:
Comply with a legal obligation, court order, subpoena, or other lawful request
Respond to requests from governmental or regulatory authorities
Protect or defend the rights or property of CRI-SIL
Prevent or investigate possible wrongdoing, fraud, or security incidents
Protect the safety of our customers, website visitors, employees, or the public
Protect against legal liability
With Your Consent
We may disclose information for other purposes when you have authorized or consented to the disclosure.
Retention of Personal Information
CRI-SIL retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
We may retain information as necessary to:
Maintain appropriate business records
Respond to inquiries or maintain customer and project records
Comply with legal and regulatory requirements
Resolve disputes
Enforce agreements
Protect our legal rights and interests
Usage and analytics information may be retained for internal analysis, security, website improvement, or as otherwise required by law.
Transfer and Processing of Information
CRI-SIL and the third-party service providers we use may process or store information in locations outside of your state, province, country, or other governmental jurisdiction.
As a result, information may be subject to data protection laws that differ from those in your location.
Where required, we take reasonable steps designed to ensure that personal information is handled appropriately and in accordance with this Privacy Policy and applicable law.
Your Privacy Rights and Choices
Depending on where you live and applicable law, you may have certain rights concerning your personal information.
These may include the right to request:
Access to personal information we maintain about you
Correction of inaccurate personal information
Deletion of certain personal information
Information regarding how your personal information has been used or disclosed
You may contact us using the information below to submit a privacy-related request.
Please note that certain information may need to be retained when required by law, for legitimate business purposes, to complete an existing transaction or project, to maintain necessary business records, or to establish or defend legal claims.
We may also need to verify your identity before completing certain requests.
Data Security
The security of personal information is important to CRI-SIL. We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage system is completely secure. We therefore cannot guarantee the absolute security of information transmitted to or stored through our website or related systems.
Children's Privacy
Our website and services are intended for businesses and adults and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 through our website. If we become aware that personal information from a child under 13 has been collected, we will take reasonable steps to delete that information.
If you are a parent or guardian and believe a child has provided personal information to CRI-SIL, please contact us.
Links to Other Websites
Our website may contain links to websites or services that are not operated by CRI-SIL.
We do not control and are not responsible for the content, security, availability, or privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, technologies, business practices, legal requirements, or other circumstances.
When this Privacy Policy is updated, we will revise the "Last Updated" date at the top of this page. Changes become effective when the updated Privacy Policy is posted to our website.
We encourage visitors to review this page periodically for updates.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or personal information we may maintain about you, please contact:
CRI-SIL Silicone Technologies, LLC
359 Hill Street
Biddeford, ME 04005 USA
Email: support@crisil-silicones.com
Phone: 207-283-6422
General Inquiries: silicone@crisil-silicones.com
Toll Free: 800-290-9192